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Navigate Register or Login Your email Your password Stay Logged In? Login Need a password reminder? Search or Contact Us Get in touch Send us an email Start a chat session Knowledgebase Read help articles News News & updates Contact Us We are here to help Training View our options Product Sunsets Non-Supported Products WaspProtect Support Center Great products. Even better support. Every time. News Jan 18 End of TLS 1.0 and 1.1 Support by Sicaro Burnett in General Wasp Ending Support for Windows Mobile/CE Devices Using TLS 1.0 and 1.1 Nov 27 Wasp AssetCloud and InventoryCloud Updates by Sicaro Burnett in General October 21 2023 View 23 articles Knowledgebase InventoryCloud Getting Started (7) Getting Started with InventoryCloud Cloud On-Premise Install Quick Start Guide InventoryCloud/AssetCloud - Filters no longer default to "Contains" QuickBooks - Application with Revoked Certificate PackageTracker: Working with attached pictures in the Android app View 7 articles AssetCloud Getting Started (3) Getting Started with AssetCloud RFID Troubleshooting and Setup AssetCloud report customization: Add Grand Total to Asset by Asset Type Report View 3 articles FAQs (155) Multiple Products: Custom Reports Excel and CSV files: leading zeroes trimmed, numbers appear in exponential notation InventoryControl v7: What is the Wasp Inventory Windows Service? PackageTracker: Mobile device requirements InventoryControl: How to Restore the Database from MDF and LDF Files View 155 articles Cloud (155) InventoryCloud & AssetCloud: When designing Labels, the Preview tab gives an error or is blank AssetCloud/InventoryCloud: Error downloading configuration file for Windows Mobile devices InventoryCloud - AutoBuild says "This sub Item does not have enough quantity to fulfill request" InventoryCloud Training Resources Cloud On-Premise: System requirements/compatbility addendum View 155 articles Hardware (408) CCD scanner not reading barcodes when held inches from the barcode WCS3900 - I am trying to read barcodes with my WCS3900 or WCS3905 scanner, but it will not scan. WWS500 - Connecting the WWS500 with No Passkey in Vista or Windows 7 606 Thermal Printer - Error: On the display I see Ready, but after calibrating I get an error light. QuickStore: How to use the WDT2200 mobile device View 408 articles Software (422) Installation: Crystal Reports Viewer does not install. It just keeps popping up installer boxes. IIS needs to be manually changed to 32-bit mode in the web module QuickStore: How to import a CSV file from Excel for products but with weight and description longer than 25 characters QuickStore - Scan/QTY functions WaspTime : How to make it keep longer log files View 422 articles Discontinued Products (518) [deprecated] MobileAsset - "Failed to load print preview" when printing asset tags from the asset list ActiveX & DLL v4.6.3a Upgrade Fontware - How to create a barcode with Fontware but without the toolbar addin Fontware - Access 2k UsysRegInfo Table Fix MobileAsset v7: Errors on WDT3200 after downloading MobileAsset View 518 articles Software Updates & Patches (8) MobileAsset v7 Updates & Patches CountIt v2 Updates & Patches WaspTime v6 Updates & Patches WaspLabeler v7 Updates & Patches Cloud On-Premise: How to manually update RabbitMQ (and Erlang) to update JQuery View 8 articles Quick Jump Knowledgebase News Contact Us Top Helpdesk software provided by...